Introduction
LARAIB STEEL WORKS ("we," "our," or "us") respects your privacy. This Privacy Policy explains how the LARAIB STEEL WORKS mobile application ("App") collects, uses, stores, and shares information when you use our services.
This App is designed to help users explore steel fabrication services, read service details, submit booking inquiries, and contact our team for quotations, project discussion, and customer support.
Information We Collect
We may collect information that you voluntarily provide through the App, including:
We may also receive information that you provide when you contact us through phone, email, WhatsApp, or other contact methods made available through the App.
How We Use Your Information
We may use the information you provide to:
- Review and respond to your booking or quotation request
- Contact you regarding your inquiry
- Discuss service requirements, measurements, and project details
- Arrange a site visit, where applicable
- Improve our customer service and communication process
- Maintain internal business records related to service inquiries
We do not use your information for purposes unrelated to the services described in the App without an appropriate legal basis or your consent where required.
Information Sharing
We may share your information only in limited situations, such as:
- With staff, representatives, or service personnel handling your inquiry
- With service providers who support our business operations, if applicable
- When required by law, regulation, legal process, or governmental request
- To protect our rights, users, business operations, or safety
Any sharing will be limited to what is reasonably necessary for the intended purpose.
Permissions and Device Access
The App is designed to avoid unnecessary access to sensitive device data.
If the App uses device features such as phone, email, maps, or WhatsApp redirection, those actions are initiated by the user. The App may open third-party apps or system apps so you can contact us more conveniently.
If any new permission is added in future versions of the App, it will only be requested where necessary for the App's visible functionality.
Third-Party Services and External Apps
The App may allow you to interact with third-party services or external applications, such as:
When you leave the App or use third-party services, your information may be governed by the privacy policies and terms of those third parties. We are not responsible for the privacy practices of external apps, websites, or services not controlled by us.
Data Storage and Retention
We retain information only for as long as reasonably necessary to:
- Respond to your inquiry
- Provide requested services
- Maintain business records
- Resolve disputes
- Comply with legal obligations
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
Data Security
We take reasonable administrative, technical, and organizational measures to help protect your information from unauthorized access, misuse, alteration, or disclosure.
However, no method of electronic storage, transmission, or processing is completely secure. Therefore, we cannot guarantee absolute security.
Your Choices
You may choose not to provide certain information. However, doing so may limit our ability to respond to your inquiry or provide requested service support.
You may also contact us to request correction or deletion of information you have submitted, subject to applicable legal, contractual, or record-keeping obligations.
Children's Privacy
This App is intended for general business and service-related use and is not directed to children.
We do not knowingly collect personal information from children. If we become aware that personal information from a child has been provided without appropriate authorization where required, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or service changes. The updated version will be posted in the App or through another appropriate method, and the revised effective date will be updated above.
Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or your information, please contact us:
